Job Description

Join the team redefining how the world experiences design.

Hey, g'day, mabuhay, kia ora, 你好, hallo, vítejte!

Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.

Where and how you can work

Alongside our global campuses, we also collaborate with talented contractors and freelancers from all over the world to help us achieve our crazy big goals. While we support flexible, remote-friendly ways of working, for this role we’re focusing on Sydney so we can best support our teams and keep collaboration flowing.

This role is a 6-month engagement, working full-time hours per week.

What you’d be doing in this role

As the Copywriter on our team, you’ll own the development of high-performing copy across email and mobile lifecycle channels. You’ll translate user insights, product value, and behavioural signals into crisp, compelling messaging that feels human, actionable, and unmistakably Canva. This role blends craft and strategy. You’ll shape how our personalised messages sound, evolve our creative standards, and help establish scalable writing systems that support rapid experimentation. You’ll also play a key role in optimising our AI-assisted writing workflows, using these tools to accelerate production while maintaining a high bar for clarity, quality, and brand voice.

What we’re looking for

We’re looking for a copywriter who is equal parts storyteller, strategist, and problem-solver. You’re energised by the challenge of turning complexity into clarity, and you care deeply about creating content that serves real user needs and crafting messages that truly resonate with users and feel worth sharing. You thrive in fast-paced environments, are adaptable across formats, and have a strong sense of brand voice and audience needs. Most importantly, you bring empathy, curiosity, and a desire to create meaningful user experiences through language.

At the moment this role is focussed on:

• Writing compelling, concise, and actionable copy for lifecycle emails, push notifications, and in-product messaging.
• Translating user insights and behaviours into messaging that feels personal, relevant, and helpful.
• Developing frameworks, templates, and scalable writing systems to support fast-paced experimentation.
• You’ll collaborate with designers, marketers, and product partners to ensure copy and creative work beautifully together.
• Revising and refining copy based on performance data, customer feedback, and experimentation learnings.
• Maintaining high editorial standards by following brand voice guidelines, style rules, and quality controls

You're probably a match if

• You have demonstrated experience writing for email, mobile, and digital marketing channels.
• You have a strong understanding of user behaviour, customer journeys, and what motivates action.
• You have proven ability to write clear, concise, and user-centric copy that aligns with brand voice.
• You have experience measuring content performance and adapting writing strategies based on data
• Comfort operating within ambiguity and adapting messaging for different audiences and formats.
• You have strong attention to detail and mastery of grammar, mechanics, and editorial consistency.
• You have the ability to collaborate effectively across teams and contribute constructively to creative discussions.
• You’re open to feedback, a growth mindset, and the desire to continuously refine your craft.
• you have experience with CMS platforms or willingness to be hands-on with a new CMS.
• You have an open mind and adaptability to AI solutions – you’ll be creating content at scale and leveraging and optimising our existing AI content workflows.

About the team

You’ll join the Product Growth org in a group focused on adding value for users through personalisation, where we bring together design, experimentation, and product thinking. We’re responsible for creating high-impact lifecycle marketing communications that guide users to value through email, mobile, and in-product channels. Our team thrives at the intersection of creativity and experimentation, constantly learning, iterating, and pushing boundaries to elevate user experience. We believe great creative is a strategic lever, and the work you do will influence how users engage with Canva during pivotal moments.

Other stuff to know

We make hiring decisions to engage contractors based on your experience, skills and passion. When you signify interest in the Project, please tell us the pronouns you use and any reasonable adjustments you may need during the contractor-accreditation interview process.

Please note that contractor-accreditation meetings are conducted virtually.

We celebrate all types of skills and backgrounds at Canva so even if you don’t feel like your skills quite match what’s listed above - we still want to hear from you!

Check out lifeatcanva.com for more info.