Manager, Account Management
Sitemate
Sales & Business Development
Macquarie Park NSW 2113, Australia · Australia · Davao City, Davao del Sur, Philippines · Sydney, NSW, Australia
AUD 200k-200k / year
Posted on Oct 1, 2025
👋 Thanks for stopping by and learning more about this role at Sitemate! ✨🏗️
We’d love to hear from you 👩💻👩🏽💻🧑🏿💻👨🏻💻
📝 Overview
The Manager, Account Management will lead a team of 3–4 Account Managers in our SMB segment while also contributing as an individual contributor. This player-coach role is responsible for driving execution in line with Sitemate’s playbooks, frameworks, and values, while developing and supporting team members to achieve their potential. Acting as a cultural leader who leads by example, you’ll collaborate closely with other managers, directors, and the GM to deliver strong results across the Oceania region.
Employment
We’d love to hear from you 👩💻👩🏽💻🧑🏿💻👨🏻💻
📝 Overview
The Manager, Account Management will lead a team of 3–4 Account Managers in our SMB segment while also contributing as an individual contributor. This player-coach role is responsible for driving execution in line with Sitemate’s playbooks, frameworks, and values, while developing and supporting team members to achieve their potential. Acting as a cultural leader who leads by example, you’ll collaborate closely with other managers, directors, and the GM to deliver strong results across the Oceania region.
Employment
- Full-time
- Based: Sydney, Australia
- OTE Remuneration: $200,000
- Base Salary: $140,000
- Commission: $60,000
- Work closely with SMB Account Managers to coach, review pipeline, and support development.
- Run weekly team meetings & call review sessions to to review performance, align on goals, and reinforce playbooks and frameworks.
- Run demos, and close deals to contribute to individual sales targets.
- Provide real-time deal support to reps, including joining customer calls and helping with negotiation.
- Partner with directors and the GM to align on strategy, report on progress, and contribute to broader Oceania sales performance.
- Support hiring, onboarding, and ramping of new SMB team members when needed.
- Balancing personal sales contribution with coaching and leadership responsibilities.
- Driving consistent execution of playbooks and frameworks across the team.
- Maintaining motivation, culture, and accountability in a high-pressure environment.
- Collaborating with peers and leadership to align SMB results with Oceania-wide goals.
- Enjoys the player-coach dynamic. Thrives on contributing individually while developing others.
- Thrives in a fast-paced environment, with the ability to prioritise high-impact work, manage a high volume of accounts and opportunities and set clear customer & team expectations.
- Skilled at balancing a high workload with consistently high standards.
- Motivated by building culture and setting the tone for team performance.
- Comfortable collaborating across functions and influencing outcomes beyond their immediate team.
- Hands-off managers. This role requires actively joining AM calls and being present in the sales process.
- Leaders who prefer strategy over execution. Success here at Sitemate depends on rolling up your sleeves and leading from the front.
- People who struggle with high volume or prioritisation. The SMB segment moves quickly and requires the ability to identify and focus on the highest-impact work.
- Those who find it difficult to juggle competing demands or make trade-offs in a fast-paced environment..
