👋 Thanks for stopping by and learning more about this role at Sitemate! ✨🏗️

We’d love to hear from you 👩‍💻👩🏽‍💻🧑🏿‍💻👨🏻‍💻

Brief overview of this role:

We’re seeking a Team Lead/Manager for our SMB Sales Team, reporting directly to the Director of GTM. This is an exciting, first-of-its-kind position in the region, offering the opportunity to shape and develop the role.

This role is a great fit if you have a background in Sales with experience leading or managing a team of AEs.

Employment:

• Full-time
• Based: Sydney, Australia

Remuneration (incl. super/pension): AUD A$200,000

• Base Salary (incl. super/pension): AUD $140,000
• Commission (incl. super/pension): AUD $60,000

Why should I consider joining Sitemate?

• Check out Sitemate’s team at the offsite: ​Sitemate Offsite 2022, Sitemate Offsite 2023 & recently Sitemate Offsite 2024
• You can see what people really think about working at Sitemate here: ​Working at Sitemate
• 2024 Podcast: CEO Hartley Pike on his personal journey, scaling Sitemate, diversity and culture at sitemate
• 2023 Podcast: Listen to CMO Lance Hodgson’s tips on how to supercharge your career
• 2022 Podcast: Listen to CEO Hartley Pike speak about the company’s founding and broader Go To Market strategy
• 2022 Podcast: Listen to CTO Tim Bray speak about building high quality features that solve customer problems at Sitemate
• We have equal opportunity for applicants of all genders, ethnicities, ages, sexualities & people with disabilities - Sitemate's team is proudly diverse and accessible. 55% of our team identify as coming from underrepresented ethnic backgrounds. 43% identify as female. Our team ranges in age from 22 to 51 years old.
• We're proud to have a global team with team members from Australia, Kenya, Brazil, France, Chile, United Kingdom, Ireland, Spain, Portugal, Vietnam, the Philippines, Kazakhstan, USA, Canada, Indonesia, Venezuela, Sri Lanka, and Uruguay.
• Our Sydney office in Haymarket has fantastic on-site facilities including a rooftop garden, wellness centre, showers and cycle storage. The transport connections are excellent. Every Monday, the team enjoys a catered lunch together from one of the many nearby options.
• You will be remunerated based on your performance. If you are performing well, you won’t need to wait 3 years or have to find better offers elsewhere to receive an increase to your remuneration. 7 out of the last 10 remuneration increases for Sitemate team members have been made pro-actively by management, without the individual needing to even raise the topic of remuneration.
• You will get a laptop and a budget to set up your home office (monitor, headphones etc).
• You will have visibility into the standardised career development plan for your role, and access to a professional learning and development budget.
• You will get equity options and ownership in Sitemate on a standard vesting schedule. See here a general overview of how this works here.
• Sitemate has grown from 5 people in 2018 to now over 100, and we’re moving into the next stage of growth! We have a product that customers are strongly engaged with, and every month we get around >400 new leads whilst spending £0 on marketing and 0 cold calling.
• Sitemate’s founders have diverse backgrounds - one coming from engineering on major infrastructure projects; the second coming from product and graphic design. This brings a unique perspective internally where we blend deep industry experience with a passion (obsession) for modern best practices in product design.
• Sitemate graduated from Australia’s #1 Technology Company Accelerator - Startmate.
• Sitemate has strong financial backing from Blackbird (Australia and NZ’s #1 Vc), Shearwater Growth Capital & Marbruck Investments.
• See info on our latest raise here.

What is the working environment like at Sitemate?

• We are very transparent - monthly All Hands meetings provide the team with direct insight into team updates, customer stories, hiring plans and key metrics (NPS, Revenue, Financial Performance). During this All Hands meeting we also hear one ‘life story’ from one of our team each month - learning about different countries and cultures around the world.
• We place an extremely high value on your time - you won’t be spending your days wasting time on fighting internal systems, botched together spreadsheet processes or doing data entry.
• We use best in class systems that are seamlessly integrated to deliver our team the right information at the right time, allowing them to get their work done efficiently and to a very high standard.
• You will have a core and close team around you, but you will also be exposed to and working directly with multiple departments - engineering, product, design, marketing, sales and customer success.
• You will have a high degree of autonomy, as the focus is on outcomes and not hours. If you want to block off a few hours to run a personal errand or block off an hour to pick up the kids from school - no worries. No one will be monitoring your time.
• We are constantly working to minimise the number of group meetings - daily check ins are all done asynchronously (in your own time) each morning. But spontaneous 1:1s or small sessions are strongly encouraged!

What does Sitemate do, exactly?

• Sitemate builds best in class software products for the built world.
• Industrial companies operating in the built world are facing a number of mission critical challenges - changes in work behaviour as Generation Z start to enter the workforce as mobile first users of software, and the drastic shift away from traditional mining to renewable energy projects such as wind farms and solar farms.
• Our first product - Dashpivot, is a platform where industrial style companies streamline and standardise their processes in a new digital format. This new digital format enables them to complete and track work in the field on a mobile or tablet, and automate repetitive tasks and tracking through automated workflows and real-time analytics.

See some of our user reviews for Dashpivot here:

• G2 Crowd
• Trust Radius

What will I be doing day to day in this role?

• Works closely with the Director of GTM in the SMB team and leads/coaches a team of 6 SMB AEs.
• Acts as primary escalation point for team to the Director, orchestrating resources across the company as appropriate.
• Acts as the go-to person for the SMB AEs to facilitate trainings, answer questions and support them in their day to day.
• Leads the creation and development of collaborative content: frameworks, templates, best practices, etc as needed.
• Shares responsibility for direction of the SMB Sales segment and able to achieve that with minimal direction.
• Provides exceptional leadership, vision, and support to empower their individual team members as well as upholds a strong team culture and sets the tone for the wider team, including difficult coaching conversations; demonstrated success in both balancing strategic goal setting and tactical execution.
• Shares responsibility with Director of GTM for hiring needs of their team – participating in how best to upskill and scale team and ensure high quality of training and effective oversight of onboarding.
• Committed to self-guided learning and professional development to support growth in role.
• You will be receiving qualified inbound leads automatically booked on your calendar from an SDR - the AEs you will be leading receive approximately 5-8 new opportunities per week once fully ramped and you will receive a smaller portion of demos.
• You will be conducting deep qualification questioning, presenting relevant content based on your prospects industry, role and pain points, and then conducting online product demonstrations and providing proposals.
• You will be spending most of your time with prospects across phone calls, emails and zoom/teams meetings, as well as internal tools like slack and salesforce.
• Your quota is measured by the net new MRR closed per month.

What will be the biggest challenges for me in this role?

• You’ll be balancing a portfolio of clients across the Sales Journey. While also managing a Team of AEs. You’ll need to be organised with managing your time and strategic in prioritising tasks 📅
• Pace - we move quickly and our expectations are high. There's a lot of information to take on in the initial months which could be daunting for some, but for those who like a challenge this role is for you 🚀
• We have a strong culture based on core values and standard operating procedures, you may need to unlearn a few things from previous experience

PLEASE Note:

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