👋 Thanks for stopping by and learning more about this role at Sitemate! ✨🏗️

We’d love to hear from you 👩‍💻👩🏽‍💻🧑🏿‍💻👨🏻‍💻

Brief overview of this role:

We are looking for someone to take the lead for Sitemate’s Sales Development team in the UK. You will have complete ownership of the Sales Development function, everything from performance management, recruiting and reinforcing cultural foundations. This role will also carry a not insignificant personal quota, so only those with a captain/player coach need apply.

• This role would be perfect for you if you have experience managing a successful team of Sales/Business/Account Development Reps in a SaaS environment.
• This role would be a great fit for you if you have been a killer SDR for 2 years and are looking to build, nurture and lead a team of high performers. you have experience in managing a SaaS sales development team, either outbound or inbound.
• This role would also suit a consistently high performing Senior SDR/BDR who is looking to move in to a management role.
• Everything at Sitemate is currently inbound, but we will be experimenting with outbound in future, and you will be a part of building out that process.
• Reporting to our General Manager, you will have an opportunity to become a foundational part of Sitemate’s leadership team in the UK. You will also be exposed to both of Sitemate’s founders and wider cross-functional teams, with direct involvement in strategic priorities.

Employment:

• Full-time
• Based: London, United Kingdom
• OTE Remuneration (incl. pension): GBP £77,000
• Base Salary (incl. pension): GBP £46,000
• Commission (incl. pension): GBP £31,000

Why should I consider joining Sitemate?

• Check out Sitemate’s team at the offsite: ​Sitemate Offsite 2022, Sitemate Offsite 2023 & recently Sitemate Offsite 2024
• You can see what people really think about working at Sitemate here: ​Working at Sitemate
• 2024 Podcast: CEO Hartley Pike on his personal journey, scaling Sitemate, diversity and culture at sitemate
• 2023 Podcast: Listen to CMO Lance Hodgson’s tips on how to supercharge your career
• 2022 Podcast: Listen to CEO Hartley Pike speak about the company’s founding and broader Go To Market strategy
• 2022 Podcast: Listen to CTO Tim Bray speak about building high quality features that solve customer problems at Sitemate
• We have equal opportunity for applicants of all genders, ethnicities, ages, sexualities & people with disabilities - Sitemate's team is proudly diverse and accessible. 55% of our team identify as coming from underrepresented ethnic backgrounds. 43% identify as female. Our team ranges in age from 22 to 51 years old.
• We're proud to have a global team with team members from Australia, Kenya, Brazil, France, Chile, United Kingdom, Ireland, Spain, Portugal, Vietnam, the Philippines, Kazakhstan, USA, Canada, Indonesia, Venezuela, Sri Lanka, and Uruguay.
• Our Central London office in Old Street has fantastic on-site facilities including a wellness studio, reading room and cycle storage. The transport connections are excellent.
• Every Monday, the team goes for lunch at one of the many nearby options - current team favourites are Trade, Wagamama, Honest Burger and Bone Daddy’s.
• You will be remunerated based on your performance. If you are performing well, you won’t need to wait 3 years or have to find better offers elsewhere to receive an increase to your remuneration. 7 out of the last 10 remuneration increases for Sitemate team members have been made pro-actively by management, without the individual needing to even raise the topic of remuneration.
• You will get a laptop and a budget to set up your home office (monitor, headphones etc).
• You will have visibility into the standardised career development plan for your role, and access to a professional learning and development budget.
• You will get equity options and ownership in Sitemate on a standard vesting schedule. See here a general overview of how this works here.
• Sitemate has grown from 5 people in 2018 to now over 100, and we’re moving into the next stage of growth! We have a product that customers are strongly engaged with, and every month we get around >400 new leads whilst spending £0 on marketing and 0 cold calling.
• Sitemate’s founders have diverse backgrounds - one coming from engineering on major infrastructure projects; the second coming from product and graphic design. This brings a unique perspective internally where we blend deep industry experience with a passion (obsession) for modern best practices in product design.
• Sitemate graduated from Australia’s #1 Technology Company Accelerator - Startmate.
• Sitemate has strong financial backing from Blackbird (Australia and NZ’s #1 Vc), Shearwater Growth Capital & Marbruck Investments.
• See info on our latest raise here.

What is the working environment like at Sitemate?

• We are very transparent - monthly Allhands meetings provide the team with direct insight into team updates, customer stories, hiring plans and key metrics (NPS, Revenue, Financial Performance). During this Allhands meeting we also hear one ‘life story’ from one of our team each month - learning about different countries and cultures around the world.
• We place an extremely high value on your time - you won’t be spending your days wasting time on fighting internal systems, botched together spreadsheet processes or doing data entry.
• We use best in class systems that are seamlessly integrated to deliver our team the right information at the right time, allowing them to get their work done efficiently and to a very high standard.
• You will have a core and close team around you, but you will also be exposed to and working directly with multiple departments - engineering, product, design, marketing, sales and customer success.
• You will have a high degree of autonomy, as the focus is on outcomes and not hours. If you want to block off a few hours to run a personal errand or block off an hour to pick up the kids from school - no worries. No one will be monitoring your time.
• We are constantly working to minimise the number of group meetings - daily check ins are all done asynchronously (in your own time) each morning. But spontaneous 1:1s or small sessions are strongly encouraged!

What does Sitemate do, exactly?

• Sitemate builds best in class software products for the built world.
• Industrial companies operating in the built world are facing a number of mission critical challenges - changes in work behaviour as Generation Z start to enter the workforce as mobile first users of software, and the drastic shift away from traditional mining to renewable energy projects such as wind farms and solar farms.
• Our first product - Dashpivot, is a platform where industrial style companies streamline and standardise their processes in a new digital format. This new digital format enables them to complete and track work in the field on a mobile or tablet, and automate repetitive tasks and tracking through automated workflows and real-time analytics.

See some of our user reviews for Dashpivot here:

• G2 Crowd
• Trust Radius

What will I be doing day to day in this role?

• Player coach role with a personal quota of demos completed, this is definitely a “lead by example” role.
• Communicating with our inbound MQLs, via phone and email, this role has high velocity personal inputs.
• Coaching and performance managing a team of 3-4 SDRs, ensuring targets are met and exceeded.
• Handling the main channels of Aircall, Front and Intercom to make sure response times on inbound leads are fast tracked.
• Review Calls and Emails and enact lightning quick feedback loops to sustain an environment of constant improvement.
• Lead allocation to SDRs and Demo allocation to AEs across the SMB, MM and ENT pods.
• Hiring and onboarding future SDRs, with the potential for ~6 heads within a pod.
• Input on tactical and strategic elements of sales development, ranging from templates email responses to outbound experimentation.
• Tracking all KPIs across the team and adopting corrective measures to get best in company/class outcomes.

What will be the biggest challenges for me in this role?

• Splitting your time correctly between your personal quota against your team quota.
• Unlearning any process or methodologies that don’t align with the Sitemate approach.

FAQs

It looks like Sitemate works in industrial verticals like construction and renewable energy, do I need to have industry experience in these areas in order to be successful?

Definitely not! Our last three new team members have come from Tourism, Online Gaming and Hospitality. We will provide the necessary training and systems to learn about the different industries we work in, and there are multiple team members internally who are from our customer’s industries.

PLEASE Note:

• If you go on our website and enter your email, you will become a lead in our CRM. To avoid this, you can watch videos directly here: Sitemate: No code software tools for the Built World
• We are not able to offer Visa Sponsorship in the UK at this time.
• We do not use recruitment partners or services, so please save your time and don't reach out