👋 Thanks for stopping by and learning more about this role at Sitemate! ✨🏗️

We’d love to hear from you 🙂 👩‍💻👩🏽‍💻🧑🏿‍💻👨🏻‍💻

Brief overview of this role at Sitemate:

• Please note the start date for this role is November/December 2023.
• Due to the significant growth of our inbound lead numbers, we are looking for an Inbound Sales Development Representative (SDR) to join our growing team in Oceania.
• This role would be perfect for you if you are an experienced SDR/BDR in inbound sales motions and are looking to progress.
• Alternatively, if you have studied anything business-related, and are looking to start your professional career. Maybe you’ve had some casual sales, marketing or business experience whilst studying, and you’re looking to go full-time, if this is you please also get in touch!
• You will have opportunities such as reporting to our General Manager in Sydney and working with the local team, as well as directly with our Director of Sales & CEO.
• Everything at Sitemate is currently inbound (& our inbound lead flow is constant, a dream for any SDR) but we will be experimenting with outbound in the future, and you could be a part of building out that process.
• You won’t be expected to know anything about tech, or our customer’s industries in the built world - construction, utilities, renewables and building. A strong interest in tech and any prior exposure to these industries would help, but otherwise we’ll teach you everything.

Employment Type:

• Start date: mid-November 2023
• Full-time role
• Based: Sydney, Australia
• OTE Remuneration (incl. super): A$90k
• Base Salary (incl. super) - A$60,000
• Commission (incl. super) - A$30,000

Why should I consider joining Sitemate?

• Check out Sitemate’s team at the 2022 offsite: https://youtu.be/DEPrINm_6So
• You can see what people really think about working at Sitemate here: https://www.glassdoor.com.au/Overview/Working-at-Sitemate-EI_IE3008131.11,19.htm
• Listen to CEO Hartley Pike speak about the company’s founding and broader Go To Market strategy: https://www.linkedin.com/feed/update/urn:li:activity:6980676710161661952/
• Listen to CTO Tim Bray speak about building high quality features that solve customer problems at Sitemate: https://open.spotify.com/episode/7geTCUHFxZUKZ8Yrae4iR7
• We have equal opportunity for applicants of all genders, ethnicities, ages, abilities & sexualities - Sitemate's team is proudly diverse.
• You will have flexible working options - our team is a blend of fully remote and hubs around offices. People based in hub cities typically work in the office 2-3 days per week, and 2-3 days working from home.
• Our Sydney office in Haymarket has fantastic on-site facilities including a rooftop garden, showers and cycle storage. The transport connections are excellent.
• Every Monday, the team gets lunch together from one of the many nearby options - current favourites are Shift Eatery, Papa Rich & Chat Thai. 
• You will be remunerated based on your performance. If you are performing well, you won’t need to wait 3 years or have to find better offers elsewhere to receive an increase to your remuneration. 7 out of the last 10 remuneration increases for Sitemate team members have been made pro-actively by management, without the individual needing to even raise the topic of remuneration.
• You will get a laptop and a budget to set up your home office (standing desk, monitor, headphones etc).
• You will be able to attend company-sponsored training, workshops or conferences that help with your role.
• You will get additional benefits and support as parents - with paid leave for both primary and secondary carers (includes adoption), as well as support and leave for the tragic circumstances of stillbirth.
• You will have visibility into the standardised career development plan for your role, and access to a professional learning and development budget.
• You will get equity options and ownership in Sitemate on a standard vesting schedule. See here a general overview of how this works: https://legalvision.com.au/5-essential-elements-employee-share-scheme/
• Sitemate has grown from 5 people in 2018 to now over 65, and we’re moving into the next stage of growing to 100 people! We have a product that customers are strongly engaged with, and every month we get around 300-400 new leads whilst spending $0 on marketing and 0 cold calling.
• Sitemate’s founders have diverse backgrounds - one coming from engineering on major infrastructure projects such as roads, bridges and tunnels, the second coming from product and graphic design. This brings a unique perspective internally where we blend deep industry experience with a passion (obsession) for modern best practices in product design.
• Sitemate graduated from Australia’s #1 Technology Company Accelerator - Startmate (complete coincidence on the names… 😅).
• Sitemate has strong financial backing from Blackbird (Australia and NZ’s #1 Vc) and Shearwater Growth Capital (founded by two Directors of WiseTech - a $14B software company for the logistics industry).

What is the working environment like at Sitemate?

• We are very transparent - monthly Allhands meetings provide direct insight into team updates, hiring plans and key metrics (NPS, Revenue, Financial Performance). During this Allhands meeting we also hear one ‘life story’ from one of our team - learning about different countries and cultures around the world.
• We place an extremely high value on your time - you won’t be spending your days wasting time on fighting internal systems, botched together spreadsheet processes or data entry. We use best in class systems that are seamlessly integrated to deliver our team the right information at the right time, allowing them to get their work done efficiently and to a very high standard.
• You will have a core and close team around you, but will also be exposed to and working directly with multiple departments.
• You will have a high degree of autonomy, as the focus is on outcomes and not hours. If you want to block off a few hours to run a personal errand - no worries. If you want to block off an hour to pick up the kids from school - no worries. No one will be monitoring your time.
• We are constantly working to minimise the number of group meetings. Daily check-ins are all done asynchronously each morning, but spontaneous 1:1s or small sessions are strongly encouraged!

What does Sitemate do, exactly?

• Sitemate builds best in class software products for the built world.
• Industrial companies operating in the built world are facing a number of mission critical challenges - changes in work behaviour due to covid-19, Generation Z starting to enter the workforce as mobile first users of software, and the drastic shift away from traditional mining to renewable energy projects such as wind farms and solar farms.
• See here an example solar farm project that is powered by Sitemate: https://newenglandsolarfarm.com.au/the-project/
• Our first product - Dashpivot - is a platform where industrial style companies streamline and standardise their processes in a new digital format. This new digital format enables them to complete and track work in the field on a mobile or tablet, and automate repetitive tasks and tracking through automated workflows and real-time analytics.
• Our second product - Flowsite - is a no-code integrations platform that allows customers to integrate their Dashpivot data into other tools in their tech stack.

See some of our user reviews for Dashpivot here:

• Capterra: https://capterra.com/p/178010/Dashpivot/
• G2 Crowd: https://www.g2.com/products/dashpivot/reviews
• Trust Radius: https://www.trustradius.com/products/dashpivot-by-sitemate/reviews?o=recent

What will I be doing day to day in this role?

• You will be qualifying and routing inbound leads through three channels; self service, inside sales and field sales.
• You’ll be spending most of your time with prospects across phone calls, emails and live chat on our website, as well as internal tools like slack and salesforce.
• Your quota is measured by the number of demonstrations booked and completed at the subsequent stage of the process. Our current team in this role have achieved >=95% of their targets each month since starting.

What will be the biggest challenges for me in this role?

• Learning about the built world if you haven’t had any exposure to it - there are a lot of different types of companies and plenty of new terminologies to learn.
• Up-skilling your call/phone and email skills - although we have plenty of examples for you to learn from during your onboarding.
• Understanding SaaS financial acronyms and common terminology - if you have not worked in a SaaS company before, there is going to be a lot of metrics to learn.
• Learning how to use Salesforce.
• We move very quickly, so you’ll need to be excited to come in and learn extremely fast.

What kind of skills and experience do I need to have? (Ideally most, but not all)

• This is a junior role; some light experience in a few relevant areas would be good and we’ll teach you the rest.
• Experience contacting/selling in the construction industry and/or a SaaS product to businesses as a Sales/Business Development Representative.
• Experience using Salesforce
• High-level of proficiency in the English language, both written and verbal.
• Have a strong interest in Technology and SaaS products.
• The most important thing we’ll be looking for is energy, attitude and work ethic. You have an autonomous and 'hands dirty' attitude, willing to do whatever it takes.

FAQs

It looks like Sitemate works in industrial verticals like construction and renewable energy, do I need to have industry experience in these areas in order to be successful?

• Definitely not! Team members have come from Tourism, Online Gaming and Hospitality amongst others. We will provide the necessary training and systems to learn about the different industries we work in, and there are multiple team members internally who are from our customers' industries.