Account Manager
Propeller
Propeller empowers everyone to approach, own, and solve problems creatively. We’re data nerds who care about impact, honesty, and each other. We take pride in being a great place to work. We are proud to be recipients of BI Group's Excellence in Customer Experience award and Inspiring Workplaces of Australasia, being recognized as a Fast Company and BuiltIn Best Place to Work. You can learn more about us on Glassdoor.
- Department
- Sales
- Employment Type
- Full Time
- Location
- Denver, CO
- Workplace type
- Hybrid
- Compensation
- $63,000 - $75,000 / year
- Reporting To
- McKensey DelPiccolo, Account Management Team Manager
Your Mission
About You
To do this, you will:
Drive revenue growth and own performance
- Manage an annual quota and exceed targets related to expansion and revenue retention.
- Own outbound prospecting, pitching, and closing within existing accounts to drive revenue growth.
- Identify and execute on strategic growth opportunities by addressing additional customer pain points with Propeller’s suite of products, which results in expansion.
- Maintain accurate forecasts and account health metrics in CRM systems, using data-driven insights to prioritize outreach and drive pipeline velocity.
Engage and expand strategic relationships
- Build and nurture deep relationships with key decision makers, stakeholders, and dealers within your account base to drive long-term value and loyalty.
- Develop multi-threaded relationships across customer organizations, including executive sponsors and decision makers, to support strategic alignment and renewals.
- Partner closely with Customer Success Managers who lead onboarding, adoption, and long-term product success to ensure a seamless customer experience. Work together to identify evolving business needs and align solutions that unlock expansion.
- Collaborate with our dealer network to negotiate contract terms, articulate value, and deliver measurable ROI that drives continued investment in Propeller.
- Engage customers with clear, compelling updates on pricing changes and new product offerings to drive awareness and adoption.
- 1–2 years of B2B SaaS account management experience, including ownership of churn prevention, expansion, and upsell opportunities. You have excelled in a sales role at a SaaS company with a strong history of quota attainment.
- Prior experience with the discovery and value proposition phases of a sales cycle.
- Negotiation experience, including the ability to handle tough conversations with customers, overcome objections, and re-educate customers on our terms of service.
- Prior experience working with channel partners and end customers.
- Team player with experience collaborating cross-functionally in support of shared renewal goals, and the ability to successfully work with both the customer success and sales teams.
Benefits
- Fully paid employee United Platinum PPO medical, dental, and vision coverage
- 20 days paid vacation time per year with no accrual or carryover cap
- 3% non-elective employer contribution
- Employee share options
- Professional development budget and leave
- The opportunity to take part in our mentorship program
- Monthly telephone and/or internet allowance
- Paid primary & secondary parental leave policies
- Hybrid work arrangements and WFH equipment provided
The base salary range offered for this role is $63,000 - $75,000. There is also an annual variable range of $20,000 - $30,000. This range is tied to the market for this job in Colorado. Any salary offer extended will be based on skills, knowledge, and experience.
About Propeller
Can't see the right role for you? No worries! Just complete the form below to express interest in opportunities at Propeller Aero. Tell us as much about yourself as you like and we'll reach out when a role that suits your interest comes up. Select as many areas of interest as you like in the "Teams" section. We look forward to hearing from you!