What you'll do

Deliver compelling demos

Run product demonstrations at scale, customising value propositions to prospect needs and converting warm leads into paying customers.

Own customer onboarding

Shepherd new users from signup through initial value achievement, building confidence and removing friction points.

Drive conversion and retention

Guide customers from trial to paid status while demonstrating ROI and ensuring sustained value.

Build momentum

Execute creative market engagement through events, webinars, customer advocacy, and outreach strategies.

Solve critical problems

Own outcomes across GTM, operations, product, and hiring, launching manual experiments before scaling.

You're a fit if

• 2+ years customer-facing experience in consulting, startups, sales, or customer success

• Strong communication skills connecting features to business outcomes

• Low ego with ambitious, gritty mentality; high bias toward action

• Active AI power user leveraging technology for 10x productivity

• Coachable with rapid learning velocity

• Commitment to in-person Sydney office collaboration with international travel capability

Nice to have

• High-growth startup background

• Financial services, wealth management, or financial advice exposure

Compensation Range: A$90K - A$120K