TL;DR - Instant is looking for a Senior Product Designer to shape and scale the future of our product experience. You’ll craft seamless, intuitive journeys across our growing product suite, turning complex problems into elegant, high-impact design solutions. Working closely with Product and Engineering, you’ll take ideas from concept to high-fidelity execution - helping define how modern AI-powered ecommerce tools are experienced, adopted, and loved by customers globally.

Why Instant:

Instant is the world’s first AI-powered marketing manager built for ecommerce. Today, we’re quickly becoming the most important piece of technology to help the fastest growing brands on the planet to significantly scale their revenue - on autopilot. We're reinventing how brands bring their lost shoppers back to purchase through AI-powered email and SMS retention marketing. Our ambition is to be just as important and essential as Meta when it comes to helping an ecommerce brand scale.

This is a rare chance to help build a generational company at a true inflection point. Today, we service over 1,000+ of the worlds fastest growing brands like ThirdLove, David Protein, July Luggage and Meshki, with Instant’s products generating over 30% of our customers annualised revenue. We have strong product-market fit, adding more than $1M in ARR every month, 100M’s of shoppers interacting with Instant everyday, and the backing of world-class investors with over $35M raised from Blackbird, Hummingbird and Hubspot.

We’re scaling fast. The work is ambitious, the talent bar is high, and the opportunity for growth - personal, professional, and financial - is unmatched. Instant would be the fastest moving company you’d ever be apart of in your career. So, if you consider yourself ambitious, we invite you to join us!

What You’ll Do:

• Build and maintain a scalable design system that ensures consistency, efficiency, and flexibility
• Leverage AI-driven design solutions to optimise workflows and user experiences
• Develop wireframes, prototypes, and high-fidelity designs that balance aesthetics with usability
• Own the end-to-end design process for mobile-first products, from concept to launch and iteration
• Advocate for usability, accessibility, and intuitive design across all touchpoints
• Conduct user research and testing to drive data-informed design decisions
• Balance long-term vision with execution, knowing when to innovate and when to simplify
• Design features and micro-interactions that enhance user engagement and product performance
• Work closely with developers to ensure seamless implementation of designs
• Document and share insights, best practices, and design guidelines to align teams and improve processes

What you need:

• 4+ years of UI/UX design experience, ideally in SaaS, across web and mobile
• A strong portfolio showcasing your design process, user impact, and execution
• The ability to move between big-picture thinking and fine-tuning intricate design details
• A passion for great design and a track record of shipping products that users love
• A highly collaborative, fast-moving mindset - you thrive in an iterative product development environment
• A strong pulse on user needs, constantly gathering insights from customers and stakeholders
• Strong communication skills - you can articulate design decisions with clarity and confidence

We offer a comprehensive benefits package including employee equity, competitive compensation, $1K annual wellness stipend and daily team lunch. This role is hybrid, based in Surry Hills, 3 days per week (Tuesday, Wednesday, Thursday).