As a Founders Associate in our Special Projects team at Instant, you are a passionate business builder at heart. You get energized by tackling complex, challenging, often ambiguous problems and driving real impact across a business. You want ownership and rapid growth. You are not afraid to get your hands dirty to deliver projects. You are a talented generalist, at home diving into data for insights and confident in project managing cross-functionally with multiple stakeholders. Working with great people is a non-negotiable priority for you because you thrive in a highly collaborative and high-performance team.

Why Instant

Instant is the world’s first AI-powered marketing manager built for ecommerce. Today, we’re quickly becoming the most important piece of technology to help the fastest growing brands on the planet to significantly scale their revenue - on autopilot. We're reinventing how brands bring their lost shoppers back to purchase through AI-powered email and SMS retention marketing. Our ambition is to be just as important and essential as Meta when it comes to helping an ecommerce brand scale.

This is a rare chance to help build a generational company at a true inflection point. Today, we service over 1,000+ of the worlds fastest growing brands like ThirdLove, David Protein, July Luggage and Meshki, with Instant’s products generating over 30% of our customers annualised revenue. We have strong product-market fit, adding more than $1M in ARR every month, 100M’s of shoppers interacting with Instant everyday, and the backing of world-class investors with over $35M raised from Blackbird, Hummingbird and Hubspot.

We’re scaling fast. The work is ambitious, the talent bar is high, and the opportunity for growth - personal, professional, and financial - is unmatched. Instant would be the fastest moving company you’d ever be apart of in your career. So, if you consider yourself ambitious, we invite you to join us!

What you’ll do:

• Work cross-functionally to help solve some of our most complex challenges and unlock new opportunities. You will most likely work closely with our CEO or COO on many mission critical initiatives.
• Executing on Instant’s global expansion strategy across operations, products, and new markets
• End-to-end project management of top business priorities including identifying opportunities, scoping projects, and driving rapid cross-functional implementation
• Creating data-driven recommendations by accessing, analyzing, and synthesizing large data sets
• Conducting market research to identify trends, opportunities, and competitive landscape
• Problem-solving and solution implementation
• Process design and improvement, particularly for operations at scale
• Supporting strategic goal setting and performance management
• Creating and maintaining existing processes, workflows, and organizational tools.
• Navigating open-ended problems, including identifying and defining the problem before developing and implementing effective solutions

What we’re looking for:

• 3 - 7+ years of experience in product, operations, revenue ops, consulting
• 2 - 4 years of previous experience in a fast-growth startup
• Strong analytical foundation with the ability to manipulate and synthesize data
• Proficiency in data analysis and workflow automation
• Strong track record of achievement (e.g delivered quantifiable business impact, quickly assumed responsibilities, or won competitive awards)
• Can break complex problems into smaller, actionable solution steps
• Quick learner with the ability to adapt to a fast-paced environment
• Excellent written and verbal communication in English

The compensation range for this role is $135,000-$150,000 USD.

We offer a comprehensive benefits package including employee equity, competitive compensation, Medical, Vision, Dental coverage, $1K annual wellness stipend and daily team lunch. This role is hybrid, based in our New York office on W 21ST, 3 days per week (Tuesday, Wednesday, Thursday).