Who we are

Healthcare needs a better rhythm: one that keeps care continuous and deeply human. Heidi is building an AI Care Partner that works alongside clinicians to make that possible.

We’re a team of doctors, engineers, designers, researchers, and creatives building tools that help clinicians stay focused on what matters most: their patients.

In just 18 months, Heidi has given back more than 18 million hours to healthcare professionals — supporting 73 million patient visits in 116 countries. Today, more than two million patient visits each week are powered by Heidi worldwide.

Backed by nearly $100 million in funding, we’re growing in the US, UK, Canada, and Europe, partnering with leading health systems including the NHS, Beth Israel Lahey Health, and Monash Health.

The Role

We are seeking an adaptable, commercially minded, and pragmatic Legal Counsel with at least 3+ years of post qualification experience to join our growing legal and compliance team. This role suits someone who can thrive in a fast-moving environment, provide practical and solutions-oriented legal advice, and help guide the business through complex regulatory and commercial considerations.

You’ll work closely with our Head of Legal and Regulatory Affairs and collaborate across product, engineering, operations, sales, and security. A strong interest in technology – especially AI and digital health – is essential, and you should be comfortable learning new tools and picking up technical concepts quickly.

We operate a remote-first model and welcome applicants from across Australia. Some travel may be required based on business needs.

What you’ll do

• Draft, review, and negotiate a wide range of commercial agreements including SaaS terms, healthcare provider contracts, data processing agreements, and technology partnerships.

• Provide clear, practical legal advice that balances organisational risk with operational realities.

• Work across a breadth of legal areas – including technology, privacy, health law, employment/HR, leasing, and commercial – and switch between them with ease.

• Support product development and regulatory strategy in areas involving AI, large language models (LLMs), and generative AI (with training and support provided).

• Partner with engineering and product teams to understand technical concepts and translate them into legal and governance implications.

• Assist with global expansion by navigating jurisdiction-specific legal, compliance, and health regulatory requirements.

• Lead or contribute to DPIAs, PIAs, risk assessments, and regulatory submissions.

• Support certification efforts (e.g., ISO 27001, SOC2, Cyber Essentials+) and respond to due diligence and security reviews.

• Draft and maintain internal policies, contribute to governance processes, and support internal training.

• Support fundraising and investor-related activities, including preparing and managing data rooms, coordinating legal workstreams for capital raises, and liaising with investors.

• Represent Heidi at conferences, panels, and external events where legal, regulatory, or governance expertise is required.

• Manage external legal counsel as required.

• Mentor and guide junior team members on legal concepts, workflows, and professional development.

What we’re looking for

• A qualified lawyer (Australia) with at least 3 years’ post qualification experience, ideally from a medical, technology, digital health, or fast growth company.

• Comfortable working in a fast-paced, ambiguous environment and able to produce advice that is both legally sound and highly practical.

• Pragmatic and able to focus on what matters, without getting bogged down in minute details that don’t impact risk.

• Technically curious and able to learn new systems and tools quickly (e.g., Slack, Linear, Notion, and other workflow platforms).

• Interested in or willing to upskill in understanding advanced technical concepts such as LLMs, generative AI, and cloud based architectures.

• Able to context switch efficiently across diverse legal areas – from commercial contracting to health regulation, HR/employment issues, privacy, venture capital, leasing, and technology matters.

• An exceptional communicator who can translate complexity into clear, concise, and business friendly guidance.

• Passionate about AI, digital health, compliance, and the future of care delivery.

The way we work

1. Build to Last

We design for safety and reliability so clinicians, patients, and our teams can trust what we build every day.

2. Own Your Practice

Ideas rise on merit, not title, and everyone shares responsibility for the standards we set together.

3. Move Fast, Stay Steady

We move quickly but never at the cost of trust. Progress only matters if people can depend on what we make.

4. Make Others Better

Honest feedback, steady support, and shared growth keep our teams improving together.

Why you will flourish with us

• Flexible hybrid working environment, with 3 days in the office.

• A generous personal development budget of $500 per annum

• Learn from some of the best engineers and creatives, joining a diverse team

• Become an owner, with shares (equity) in the company, if Heidi wins, we all win

• The rare chance to create a global impact as you immerse yourself in one of Australia’s leading healthtech startups

• If you have an impact quickly, the opportunity to fast track your startup career!

Heidi is dedicated to creating an equitable, inclusive, and supportive work environment that brings people together from diverse backgrounds, experiences, and perspectives. Our strength is in our differences. We're proud to be an equal opportunity employer and welcome all applicants as we're committed to promoting a culture of opportunity for all.