Who are Heidi?

Heidi is on a mission to halve the time it takes to deliver world-class care.

We believe that by 2050, every clinician will practice with AI systems that free them from administrative burdens and increase the quality and accessibility of care to patients across the world.

Built for clinicians, by clinicians, at the core of Heidi is its people. We are an eclectic bunch of inventors, builders, scientists, nurses, doctors, mathematicians, designers, creatives, and high-agency executors.

We achieve in 6 months what it takes our competitors 4 years to do. In just 12 months, 20 million patient consults were supported by Heidi, and we’re now powering more than 1 million consults every week.

With our most recent $16.6MM round of funding from leading VC firms, we’re geared up to supercharge our ambitious global growth, starting with the US, Canada, UK and Europe - and we need great people like you to get there. Ready for the challenge?

The Role

Working closely with our Head of Finance, CFO and the broader business, you’ll be an FP&A Lead with a strong finance or commercial background who thrives in a fast-moving, high-growth environment. You’ll take full ownership of financial planning, budgeting, forecasting, and analysis to drive strategic decision-making across the business.

As we scale, you will play a key role in building and shaping the FP&A function, enhancing financial models, and partnering with leaders in Sales, Marketing, Product, and Operations to support resource allocation and growth initiatives.

This role offers a strong growth trajectory, with opportunities to build and lead a team as the company continues to expand. You will be expected to take initiative, provide clear insights, and ensure financial planning processes are robust, accurate, and aligned to support Heidi’s rapid growth.

What you’ll do:

• Own the company-wide budgeting and forecasting processes, ensuring alignment and accountability across all departments.

• Develop and maintain sophisticated financial models to support strategic initiatives, scenario planning, and decision-making during our rapid expansion.

• Support the evolution of the Finance function including system and process enhancements and automation.

• Act as a strategic finance partner to leaders across Sales, Marketing, Product, and Operations. Provide data-driven insights to help them understand business drivers, evaluate opportunities, and allocate resources effectively.

• Provide insightful analysis of financial results against budgets and forecasts, focusing on key SaaS metrics (ARR, LTV, CAC, Churn) and delivering actionable commentary to business leaders and key stakeholders.

• Support investor reporting, capital raising, and board materials preparation with robust analysis and modelling.

• Contribute to finance transformation initiatives, including implementing a new ERP system and enhancing data hygiene quality.

• Contribute to building a high-performance finance function that is proactive and value-adding to the overall business.

What we will look for:

• 5+ years post qualified and relevant industry experience (high-growth SAAS is beneficial)

• CA or CPA qualified is desirable

• Proven experience in managing budgeting cycles and company metrics as well as advising senior stakeholders in a commercial support function

• Excellent attention to detail, verbal and written communication skills, and stakeholder management.

• Strong analytical skills with the ability to interpret complex data, identify trends and provide actionable insights

• Process automation and system implementation experience highly regarded

• Advanced Excel proficiency

• A proactive, self-starting mindset with a strong sense of ownership. You thrive in a fast-paced, dynamic environment and are a natural problem-solver.

What do we believe in?

• We create unconventional solutions to difficult problems and we build them fast. We want you to set impossible goals and make them happen, think landing a rocket but the medical version.

• You'll be surrounded by a world-class team of engineers, medicos and designers to do your best work, inspired by our shared beliefs:

  • We will stop at nothing to improve patient care across the world.

  • We design user experiences for joy and ship them fast.

  • We make decisions in a flat hierarchy that prioritizes the truth over rank.

  • We provide the resources for people to succeed and give them the freedom to do it.

Why you will flourish with us 🚀?

• Flexible hybrid working environment, with 3 days in the office.

• Additional paid day off for your birthday and wellness days

• Special corporate rates at Anytime Fitness in Melbourne, Sydney tbc.

• A generous personal development budget of $500 per annum

• Learn from some of the best engineers and creatives, joining a diverse team

• Become an owner, with shares (equity) in the company, if Heidi wins, we all win

• The rare chance to create a global impact as you immerse yourself in one of Australia’s leading healthtech startups

• If you have an impact quickly, the opportunity to fast track your startup career!

Help us reimagine primary care and change the face of healthcare in Australia and then around the world.