About Euc

We’re making good health last a lifetime

More than 1 billion people globally live with obesity, a significant leading indicator of many preventable chronic diseases such as diabetes and heart disease.

Eucalyptus is the company behind Juniper, one of the world’s largest weight management programs combining GLP-1 medication with a tailored nutrition and exercise programme, supported by our multidisciplinary care team of prescribers, health coaches, dietitians, nurses and pharmacists.

Our published clinical research demonstrates that our combined approach to weight management and lifestyle change increases the likelihood of our patients losing significant weight during their treatment with Juniper by four times.

Since launching, we’ve grown fast to support millions of patients. In the last 12 months:

• We grew the size of our patient base by 10x in the UK, received selective NICE endorsement for our holistic approach to obesity management, and grew our team from 50 to 200.
• Globally, we grew revenue by >120% YoY, while reducing cash burned by 90% YoY, with over $100M USD raised from global investors such as BOND, NewView, Blackbird and Airtree - early backers of companies like Canva, Stripe, Uber and Airbnb.

What’s next?

In 2025, we are charting the path to support hundreds of thousands of patients while launching into new conditions, demographics, and geographies as we move towards our vision of creating a preventive healthcare ecosystem.

We’re building the world’s largest international digital healthcare company. This will be highly challenging, very rewarding and the adventure of a lifetime, working with the best operators you will ever encounter.

If that gets you excited, let’s talk!

About the role (What You’ll Be Doing)

This role will be based in our Birmingham pharmacy and operates on a 4 on, 4 off shift pattern

• Be responsible for the day-to-day communication with our patient experience team.
• Work with the Clinical Pharmacist to ensure an effective workflow to meet dispensary volume targets.
• Answer patient calls into the pharmacy.
• Monitor, audit and manage operational compliance with GPhC and other regulatory requirements.
• Own a set of operational key performance indicators for the dispensary.
• Carry out dispensing of medications where necessary.

About you (Who Are We Looking For)

Qualifications:

• NVQ Level 2 in Pharmacy Services (or equivalent)

Skills & Experience

• Safety focused - you proactively manage risk and maintain compliance.
• Customer obsessed - you are driven to deliver an exceptional patient experience.
• Tech literate - we will use the latest digital tools to run a modern, paperless digital pharmacy.

Behaviours & Attitudes

• Reliable - we can put our trust in you to deliver high quality work on time.
• A can-do attitude - incredible attention to detail and a true problem solver.

So, why join Eucalyptus?

• Make real impact, fast - We build in the open together, which helps us learn and iterate more quickly to deliver high-quality outcomes faster than anyone else. Helping impact patients’ lives for the better from the moment you join Euc.
• You’ll be supported to accelerate your career - Regular feedback alongside our bi-annual performance reviews, a professional development budget & leave help ensure you have the support you need to level up. We’re committed to helping every Eucalypt reach their full potential.
• You’ll work with others who are incredibly passionate about what they do - Our talent bar is high, and our work ethic is strong. You’ll get to stretch yourself every day, be given autonomy to tackle interesting problems, and work amongst people who care deeply about our patients.
• We also offer a range of benefits including
  • A yearly personal development budget and 3 extra days of leave to continuously up-skill yourself
  • 25 days holiday + bank holidays with an enhanced parental leave policy
  • Monthly wellness initiative
• Want to hear more about what it’s like to work at Eucalyptus? Hear from our team here or check us out on Instagram @eucalyptus.health

At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process.