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Renewals Specialist - Mumbai

Cyble

Cyble

Sales & Business Development
Mumbai, Maharashtra, India
Posted on May 13, 2025

About Cyble:

Cyble is revolutionizing the landscape of cybersecurity intelligence. Founded in 2019, Cyble began as a visionary college project and has quickly transformed into a leading force in proactive cyber threat detection and mitigation, that is now globally significant, with people in 20 countries - Headquartered in Alpharetta, Georgia, and with offices in Australia, Malaysia, Singapore, Dubai, Saudi Arabia and India

Our mission: To provide visibility, intelligence and cybersecurity protection using cutting-edge advanced technology, giving enterprises a powerful advantage. We democratize real-time intelligence about cyber threats and vulnerabilities, enabling organizations to take proactive measures and maintain robust cybersecurity. We strive to make the digital world a safer place for everyone.

At Cyble, artificial intelligence (AI) and innovation are central to all operations, with a commitment to continuous improvement and excellence in both products and business practices. Cyble values inclusivity, offering team members autonomy and flexibility to balance their professional and personal lives. Cyble fosters a culture where employees voices are heard, contributions are recognized, and everyone is encouraged to be part of something extraordinary.

About the Role:

We are seeking a Renewals Specialist to drive our efforts in managing and renewing contracts

across key markets. This important role will be vital in achieving our growth objectives and ensuring continued success with our clients, helping maintain a strong presence and alignment with our strategic goals.The Renewals Specialist will play a key role in identifying and capitalizing on renewal opportunities. By focusing on the unique needs of our clients, they will help tailor our renewal strategies and offerings to enhance customer satisfaction and foster long-term relationships

What You'll Do At CYBLE:

  • Ensure Maintenance Contracts are renewed prior to expiration, engage with sales representatives, internal sales counterparts, Global Account Managers, partners and customers on all aspects of the sales cycle, from quotation to closure.
  • Ensure systems are in sync with customer reality to enable correct enTtlement.
  • Educate global account team on maintenance policies.
  • Ensure high customer satisfaction.
  • Account management of specified accounts.
  • Develop and manage customer relationships, positioning to each customer to protect & grow revenue streams.
  • Meet set targets for revenue, retention rates.
  • Preparation of renewal orders in accordance with customer contracts and business practices.
  • Sales forecasts - providing accurate forecasts for allocated territories.

What You’ll Need:

  • 5+ years sales experience, within the renewal space.
  • Must be from Cyber Security Domain/Industry.
  • English and preferably additional language
  • Proven Success within Renewals.
  • Deliver compelling, customized presentations to ensure customers are enthusiastic about what we provide and can clearly see the value and differentiators in what we offer
  • Proven ability to collaborate effectively and proactively within a cross-functional team environment, working alongside management, field sales, implementation, and other internal stakeholders to drive the renewal process to a successful conclusion
  • Maintains timely and accurate records of all interactions with customers and internal departments via proprietary CRM and weekly meetings, providing detailed feedback and recommended next steps

If you like working in an inclusive environment, you want to advance your career quickly, and your opinion is valued, look no further than Cyble, Inc. We are young, hungry, and ready to impact the cyber security landscape!

Cyble, Inc. takes into consideration an individual’s skillset, experience and location in making final salary determination.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected Veteran status age, or genetics, or any other characteristic protected by law.