Help us redefine Healthcare Design

At Carepatron, we’re building the future of healthcare, one thoughtfully designed experience at a time. We empower clinicians and patients through intuitive, secure, and scalable software. By removing complexity from healthcare workflows, we’re helping people focus more on care and less on admin.

We’re looking for a Lead Product Designer who thrives at the intersection of craft and strategy. Someone who’s not just designing interfaces, but shaping product direction. You’ll be hands-on, on the tools every day while also applying strategic and systems thinking to guide our product toward the future. You’ll work closely with product managers, engineers, and clinical advisors, turning complex workflows into simple, human-centered experiences that scale.

This isn’t a people management role, you’ll lead by example, through design excellence, product insight, and clear thinking.

Why Carepatron?

• Purpose-driven: You’ll design tools that genuinely improve people’s lives.
• Flexible: Work remotely across NZT/AET timezones with async-friendly collaboration.
• Supportive culture: Work closely with designers, PMs, and engineers who value quality and autonomy.
• Impact-focused: We’re small enough for your work to make a visible difference, but stable and growing fast.
• Benefits: Flexible hours and an ESOP share-based benefits plan with Carepatron.

What you'll be doing

Champion the Vision

• Helps inform and shape the future product vision for their product area in partnership with cross-functional peers (Eng/Product Leadership), ensuring it connects with the portfolio and product vision. They translate the product vision to and create alignment with their teams to ensure they deliver towards the product vision in a coordinated way.

Ownership

• Help develop a culture of ownership through empowerment, continuous improvement, experimentation, and feedback. They speak up when there is a problem and get involved in the solution. They make decisions to progress projects and team priorities; demonstrating a Carepatron mindset in work prioritisation and solution development. Leads actively influences cross-functional stakeholders across their product area(s) to drive meaningful results and considers the wider, cross-functional implications of the team's work towards delivering high-impact journeys. They ensure constraints and dependencies are well understood while working towards the product vision.

Forward Thinking

• They are responsible for implementing the company vision. They contribute to the wider design team to build capability, providing regular feedback on the team's work.
• Ability to ideate and iterate with speed in a low-fidelity environment, then translating to higher fidelity once validated.
• Applies Product Management skills and understanding for projects.

Research & Strategic alignment

• They ensure that effective research methods and partnerships are leveraged throughout the design process. Understanding customer needs, pain points and motivations through planning, conducting, and analyzing qualitative, quantitative research.
• They partner with stakeholders to shape and deliver the product strategy and end-to-end vision for their product areas; advocating for customer-centricity

Design

• Creating world-class products that delight customers and solve problems through high quality visual design, interaction, flows, user interfaces, usability and accessibility.
• Transform complex healthcare workflows into elegant, intuitive interfaces for web and mobile with a knowledge of IOS and Android applications.
• Strongly contributions to the Carepatron Design System
• Workshop abilities to lead and collaborate with stakeholders

Communication

• Frame and reframe problems and solutions in a logical and organised manner in both written and verbal communication. They build a narrative for product design for their area, and can communicate in depth on how the product functions, the product vision, and strategy, etc. influencing PRDs, and supporting project documentation. They are comfortable presenting to groups of people and are able to do so in a persuasive manner. They effectively give project status updates to senior stakeholders and can give clear digestible answers to key questions.

Planning & Scoping

• They display a strong ability to organize work for self, break projects down, scope, tasks, and drive toward a goal. They actively optimise workload, keeping goals and scope in sight. They coordinate with people in the team to create clear plans and resolve blockers quickly when they arise.

What You’ll Bring

• 7+ years of product design experience with a strong portfolio showcasing clean, effective, and user-centered digital products.
• Proven ability to translate complexity into simplicity through design.
• Strong product thinking—able to connect business goals, user needs, and technical realities.
• Fluency with design tools (Figma preferred), design systems, and responsive UI for web and mobile.
• Comfortable leading discovery, framing opportunities, and influencing product direction.
• Strong UX research acumen—comfortable synthesizing insights from testing and customer conversations.
• Bonus: Experience in or around Healthcare (whether professionally, personally, or through family).