What we need
We're looking for two additional Senior Full Stack Developers to join our incredible team, on a 6-month fixed term basis, based in Auckland.

You will play a critical role in designing, developing, and delivering robust software solutions that drive our products and services forward. You’ll work closely with cross-functional teams to architect scalable systems, mentor junior engineers, and champion best practices in software development.

Who we are
AskNicely is on a mission to grow service businesses by helping them to deliver consistently amazing customer experiences. By empowering teams with real-time customer feedback and actionable insights, we make it easier for companies to improve service and drive loyalty every day.

Founded on the belief that happy customers drive business success, AskNicely now powers over 1,300 companies worldwide. With offices in the United States & New Zealand, we’re proud to support businesses around the globe achieve their growth goals.

Lot’s of people ask about the culture at AskNicely. There are three non-negotiables to what we call “living in the purple”:

• Play to Win: We bring our “A” game to solve problems, collaborate with teams and support customers with the urgency of an owner. We have high standards, but favour progress over perfection – keeping it simple as we grow.
• Love Your Feedback: We’re in the business of feedback. We model transparency, curiosity and getting and giving feedback to keep improving.
• Be Nice: We believe a great business can be built by nice people who are *kind* to one another. We are human. We show off our personality. We stay humble.

What you'll be doing:

• Design, develop, test, and maintain high-quality software applications.
• Lead architectural discussions and contribute to strategic technology decisions.
• Review code, provide constructive feedback, and uphold engineering standards.
• Collaborate with product managers, designers, and other stakeholders to deliver features from concept to deployment.
• Troubleshoot and resolve complex technical issues across the stack.
• Mentor and support junior and mid-level developers, fostering a culture of learning.

What we're looking for:

• 5+ years of software development experience.
• Proficiency in PHP, Vue (Typescript), MySQL
• Experience with AWS cloud services
• Expertise in building scalable web applications and working with distributed systems.
• Solid understanding of software design patterns, data structures, and best practices.
• Experience with CI/CD pipelines, automated testing, and version control systems (e.g., Git).
• Familiarity with Agile methodologies and DevOps practices.
• Strong problem-solving skills and a collaborative mindset.

How we show up for our team:

• Highly competitive salary
• Opportunities to further enhance your career growth
• Flexible, hybrid working environment
• Free parking & weekly lunch provided at our beautiful office space at the B:Hive for those anchor days

Studies have shown that, while men will typically apply to a role when they have 60% of listed qualifications, women and marginalized communities tend to only apply when they meet 100% of the listed qualifications. Upholding marginalized communities is central to our core at AskNicely, so we encourage you to apply, even if you don't meet 100% of listed criteria.